Effective Date: April 1, 2026

At Game SZN, we plan our programs based on limited capacity and committed registrations. Please review our refund policy below.

1. Refund Eligibility

• Full refunds are available if requested at least 4 weeks prior to the program start date

• Refund requests made within 4 weeks of the start date are not eligible for refunds

2. Credit Policy (Within 4 Weeks)

If a participant is unable to attend and the request is made within 4 weeks of the start date:

• A program credit may be issued at our discretion

• Credits must be used for a future Game SZN program

• Credits expire within 6 months

3. Medical Exceptions

In the case of injury or medical issues:

• A doctor’s note may be required

• A partial credit or refund may be issued at our discretion

4. Cancellations by Game SZN

If Game SZN cancels a program due to:

• Low enrollment

• Facility issues

• Other operational reasons

Participants will receive either:

• A full refund, or

• The option to transfer into another program

5. Weather & Make-Ups

• Weather-related cancellations do not qualify for refunds

• Make-up sessions or credits may be offered when possible

6. Removal from Program

If a participant is removed due to:

• Behavioral issues

• Violation of program rules

No refund or credit will be issued.

7. Missed Sessions

No refunds or credits will be provided for:

• Missed sessions

• Scheduling conflicts

• No-shows

8. Processing Fees

Approved refunds may be subject to processing or administrative fees.

9. Agreement

By registering for Game SZN programs, you acknowledge and agree to this Refund Policy.